NC State’s Office of Information Technology (OIT) provides campus-wide computing, information and communication technology services in support of the university’s academic and administrative goals.
To provide nimble, effective, efficient, and collaborative IT services, solutions and strategies in a timely and helpful manner that assist the university, state and nation in achieving their strategic goals.
Be the IT organization that people seek out as a partner for providing visionary strategies, creative solutions, objective information, and effective and efficient services in order to help them achieve their mission and goals.
OIT has a staff of 292 employees in seven units:
- Business Services
Budget management, accounting, procurement, human resources, and asset management
- Communication Technologies
Campus data network, infrastructure design and installation, data center management, storage and backup, firewalls, unified communications, telephone, campus operators, CATV, and video services
- Enterprise Application Services
Advancement, Business Intelligence, Finance, Human Resources, Identity Management, MyPack Portal, Non-Credit, and Student Information Systems
- Outreach, Communications and Consulting
Training, communications, IT accessibility, website design and development, mobile and application development, G Suite @ NC State, cable TV (PackTV) content, and media production
- Shared Services
Virtual Computing Lab, High Performance Computing, research IT, middleware and application integration, directory services, and deployment of infrastructure and core services
- Security and Compliance
IT operational security and support, IT security standards and procedures, risk and compliance, portfolio project management and organizational resilience, and software licensing management
- Technology Support Services
Help Desk, Walk-in Center, ResNet, ClassTech, OIT Managed Desktop, ServiceNow, hosted services, student computing services, and desktop and end-user support
OIT’s budget for fiscal year 2016-17 was $59 million, with personnel accounting for 52 percent and operating cost accounting for 48 percent. The budget included additional revenue that was generated this year, funding that was carried over from last year and one-time and continuing funding from the university.
OIT received $2,848,600 in one-time funds for the following: enterprise storage, cybersecurity, network infrastructure wiring upgrades, and server infrastructure refresh. It also received new continuing funds in the amount of $713,618 for its Cybersecurity Strategic Roadmap plan.