About OIT-2020

About OIT


Ringing loud and clear. As part of a $6.5 million restoration project, newly constructed bells for a 55-bell carillon were delivered and installed in June in the open belfry at the top of the Belltower. Installation of the bells took around two days. Photo by Marc Hall

NC State’s Office of Information Technology (OIT) provides campus-wide computing, information and communication technology services in support of the university’s academic and administrative goals.

mission iconOur Mission

To provide nimble, effective, efficient, and collaborative IT services, solutions and strategies in a timely and helpful manner that assist the university, state and nation in achieving their strategic goals.

vision iconOur Vision

Be the IT organization that people seek out as a partner for providing visionary strategies, creative solutions, objective information, and effective and efficient services in order to help them achieve their mission and goals.

iconDiversity, Equity, and Inclusion

The Office of Information Technology (OIT) is committed to creating and fostering an inclusive, equitable and welcoming environment built on a foundation of mutual respect where all are treated fairly and with dignity. Our diversity enhances OIT’s collective ability to serve our university and community, making us greater than the sum of our parts. With this understanding, we strive to continually identify and eliminate barriers that prevent the full participation of some groups or individuals while broadening our knowledge and appreciation of the differences and similarities that make each member of the OIT team valuable.

unitsOur Units

OIT has a staff of 295 employees in seven units:

  • Business Services
    Budget management, accounting, procurement, human resources, and asset management
  • Communication Technologies
    Campus data network, infrastructure design and installation, data center management, firewalls, unified communications, telephone, campus operators, and video services
  • Enterprise Application Services
    Advancement, business intelligence, application configuration management, finance, human resources, identity and access management, MyPack Portal, database administration, non-credit, research administration, and student information systems
  • Outreach, Communications and Consulting
    Training and outreach, communications, IT accessibility, website design and development, mobile and web application development, G Suite @ NC State, PackTV, WolfBytes Radio and TV, and media production
  • Shared Services
    Virtual Computing Lab, High Performance Computing, research IT, middleware and application integration, storage, file services and backup, directory services, and deployment of infrastructure and core services
  • Security and Compliance
    Business capability and process automation, cybersecurity strategy and roadmap, IT business continuity and disaster recovery, portfolio and project management, secure computing, security consulting and education, security incident Response and investigation, security policy and compliance and software licensing
  • Technology Support Services
    Help Desk, Walk-in Center, ResNet, ClassTech, OIT Managed Desktop, ServiceNow, hosted services, IT service management tools and support, student computing services, SURE service for secure research workstations, and desktop and end-user support

budget iconOur Budget

OIT’s budget for fiscal year 2019-20 was $65 million, with personnel accounting for 56% and operating cost accounting for 44%. The budget included carryover funds from last year and one-time funds from the university.

OIT received $4.4 million in one-time funds to secure university data and for enterprise storage expansion and refresh, file system expansion, classroom technology, security infrastructure, building rewires, and server infrastructure refresh.