Recent Posts

OIT Updates Call Tracking

 By Kaitlin Porter OIT replaced its aging Remedy call tracking with ServiceNow, providing a diverse set of tools for call tracking and other facets of IT service management.

OIT Helps Students Find Courses

 By Kaitlin Porter OIT and Enrollment Management and Registration and Records implemented NC State’s new Pack Planner, a “one-stop shop” for course management. Pack Planner offers students a...

OIT Facilitates Non-Credit Courses

 By Kaitlin Porter OIT and campus units implemented REPORTER, a cloud-based service to track on-campus and off-campus non-credit courses.

OIT Protects Campus

 By Kaitlin Porter OIT, in cooperation with campus IT partners, continued development of a five-year Cybersecurity Strategic Plan to combat security threats and bolster protection of physical assets,...

OIT Secures IT Environment

 By Kaitlin Porter OIT partnered with PowerAmerica to develop a secure IT environment, based on NIST 800-53 security requirements, that now serves as a business case to protect...